Legal Infrastructure & Compliance

Terms of Service

Governing agreement, acceptable use, and federal ESIGN / UETA disclosure for contractors and property owners utilizing the SigNexus platform.

Last Updated: January 2026 • Version 2.4

ESIGN & UETA Valid

Full compliance with the federal ESIGN Act and state UETA electronic record statutes.

Cryptographic Audits

Immutable hash chains, IP verification, and timestamp records for every signed document.

Contractor Data Control

You retain 100% ownership of your clients, contracts, estimate templates, and job records.

01. Acceptance of Agreement

By accessing, browsing, registering for, or executing contracts through the SigNexus platform (the "Platform" or "Service"), operated by SigNexus Technologies ("SigNexus", "we", "us", or "our"), you ("Subscriber", "Contractor", "Signer", or "User") agree to be legally bound by these Terms of Service. If you are entering into this agreement on behalf of a construction company, partnership, or legal entity, you represent and warrant that you possess the lawful authority to bind said entity to these terms.

02. Electronic Signatures & ESIGN / UETA Disclosure

SigNexus facilitates electronic contracting pursuant to the federal Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq., "ESIGN") and the Uniform Electronic Transactions Act ("UETA") as adopted in applicable state jurisdictions.

  • Legal Equivalence: You explicitly agree that electronic signatures, click-to-sign affirmations, biometric touch inputs, and cryptographic audit records executed via SigNexus carry identical legal validity, weight, and enforceability as handwritten physical signatures on paper.
  • Hardware & Software Capability: To review and retain electronic agreements, parties must have access to a device with an internet browser supporting TLS 1.3 encryption and software capable of displaying portable document format (PDF) files.
  • Right to Paper Copies: Signers have the statutory right to request paper copies of executed contracts directly from the executing contractor. SigNexus provides immediate PDF download capabilities for permanent local preservation upon completion of all signature blocks.
  • Audit Certificate: Completed documents are sealed with an automated completion certificate recording document hash identifiers, signer email addresses, network IP stamps, and UTC timestamps.

03. Platform Scope & Contractor Operational Independence

SigNexus is a business-to-business software infrastructure provider. SigNexus is not a licensed general contractor, architectural firm, engineering consultant, or legal counsel.

The Contractor retains exclusive and non-delegable responsibility for:

  • Verification that project contract clauses, down payment schedules, and statutory disclosures comply with state-specific licensing boards (e.g., California CSLB Home Improvement Contract requirements, Mechanics Lien Notices, and 3-day Right to Cancel advisories).
  • Physical execution of job-site construction, safety management, OSHA standards, and subcontractor oversight.
  • Procuring all requisite municipal building permits, inspections, zoning clearances, and engineering approvals.
  • Maintaining valid general liability, commercial auto, and workers' compensation insurance policies.

04. Subscription Plans, Seats & Fair Use

SigNexus is offered on monthly subscription tiers based on authorized active user seats:

  • SigNexus Core: Includes up to 5 licensed user seats within the subscriber's organization.
  • SigNexus Pro: Includes up to 20 licensed user seats within the subscriber's organization.
  • Enterprise Accounts: Organizations requiring in excess of 20 active user seats must contract directly with SigNexus Enterprise Sales for custom seat provisioning.

User credentials (login emails and passwords) may not be shared across individuals or outside organizations. Subscribers are responsible for maintaining the confidentiality of their team access credentials.

05. Data Ownership, Privacy & Security

Your Data Remains Exclusively Yours: As between SigNexus and Subscriber, Subscriber owns all right, title, and interest in and to all client lists, contract text, project photographs, change orders, pricing ledgers, and trade secrets stored within the Platform.

SigNexus will never sell, lease, or monetize customer records to third-party lead generators or marketing networks. All stored records are secured using AES-256 encryption at rest and TLS 1.3 encryption in transit.

06. Billing, Renewal & Cancellation

Subscriptions renew automatically on a monthly billing cycle unless canceled prior to the renewal date via account settings or written notification to billing@signexus.com. Upon cancellation, Subscribers retain full read-only access to download all archived PDF contracts, photo albums, and financial receipts for 30 calendar days before purge schedules take effect.

07. Disclaimer of Warranties & Limitation of Liability

Except as expressly set forth herein, the Platform is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, statutory, or implied. SigNexus disclaims all implied warranties of merchantability, fitness for a particular trade purpose, and non-infringement.

In no event shall SigNexus, its officers, directors, employees, or affiliates be liable for any indirect, incidental, punitive, or consequential damages (including loss of contractor profit, project delays, or labor disputes). In any case, SigNexus' aggregate liability arising under this agreement shall be strictly capped at the total subscription fees paid by Subscriber in the twelve (12) months immediately preceding the event giving rise to liability.